Shipping policy

We aim to process and dispatch all orders within 1–3 business days of receiving payment. Delivery times vary depending on your location and chosen shipping method. Standard UK delivery typically takes 3–5 business days. International orders may take 7–14 business days.

Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping may be available on qualifying orders — check our current promotions for details.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available. VELORA is not responsible for delays caused by customs, postal services, or circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us at samuelsm1th@yahoo.com